terms and conditions & privacy policy

Terms and Conditions

Introduction

Welcome to the website of Old School Heavy Duty Glass Ltd. By accessing or using this website, you agree to be bound by the following terms and conditions. If you do not agree with any part of these terms, please do not use this website.

Use of Website

This website is provided for informational purposes only. The content on this site is intended to describe the mobile heavy equipment glass repair, replacement, and fleet services offered by Old School Heavy Duty Glass Ltd and to allow users to contact us for inquiries. You agree to use this website lawfully and not in a way that may harm, disrupt, or interfere with the website or its users.

Services and Information

All information provided on this website is general in nature and does not constitute a binding agreement, estimate, or guarantee. Any glass replacement, custom cutting, on-site repair, or fleet servicing is subject to a separate written or verbal agreement based on a proper inspection. Service details, pricing, availability, and timelines are confirmed only after direct consultation and assessment of the equipment or vehicle.

No Guarantees

While we make every effort to ensure the accuracy of information on this website, Old School Heavy Duty Glass Ltd makes no warranties or representations regarding the completeness, accuracy, or availability of the content. Service offerings may change without notice, and all repairs or service recommendations are determined on a case by case basis depending on equipment condition, location, and operational requirements.

Intellectual Property

All content on this website, including text, images, logos, and branding, is the property of Old School Heavy Duty Glass Ltd unless otherwise stated. You may not reproduce, distribute, or use any content without prior written consent.

Limitation of Liability

Old School Heavy Duty Glass Ltd shall not be held liable for any direct, indirect, or incidental damages resulting from the use of this website or reliance on its content. Use of this website is at your own risk.

Third Party Links

This website may contain links to third party websites for your convenience. Old School Heavy Duty Glass Ltd is not responsible for the content, policies, or practices of any third party sites.

Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

Contact Information

If you have questions about these Terms and Conditions, please contact:

Old School Heavy Duty Glass Ltd

513 Spring Haven CRT SE, Airdrie, Alberta, Canada

Phone: (403) 836-6352

Email: [email protected]

Privacy Policy

Introduction

Old School Heavy Duty Glass Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information obtained through our website.

Information We Collect

We may collect personal information that you voluntarily provide, including your name, phone number, email address, business details, company name, equipment information, vehicle details, service location, and any other information submitted through contact forms, service request forms, or direct communication via phone or email. We may also collect non-personal information such as browser type, device information, IP address, and website usage data to help us understand how visitors interact with our website.

How We Use Your Information

The information we collect is used solely to:

Respond to service inquiries and schedule on-site appointments

Provide estimates and communicate about our glass repair, glass replacement, windshield installation, and mobile on-site glass services

Send service confirmations, appointment reminders, scheduling updates, or promotional offers if you have opted in

Coordinate dispatch and manage job scheduling across our service areas in Alberta

Improve website performance, functionality, and overall user experience

Fulfill any other purpose for which you provided the information

We do not sell, rent, or trade your personal information to third parties.

Cookies and Tracking

This website may use cookies or similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience. You can choose to disable cookies through your browser settings if you prefer. Disabling cookies may affect certain features or functionality of the website.

Information Sharing

We do not share personal information with third parties except where required by law or necessary to operate the website and our business, such as with trusted service providers for website hosting, analytics, communication services, or payment processing under strict confidentiality agreements. In the event of a business transfer, merger, or acquisition, your personal information may be transferred as part of the transaction, and you will be notified of any such change.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. This includes the use of secure servers, encrypted connections, and restricted access to personal data. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us directly. We will respond to reasonable requests in a timely manner. You may also opt out of receiving marketing communications at any time by following the unsubscribe instructions included in those messages or by contacting us directly via phone or email.

Third Party Links

This website may contain links to third party websites for your convenience. Old School Heavy Duty Glass Ltd is not responsible for the privacy practices, content, or policies of any third party sites. We encourage you to review the privacy policies of any external websites you visit.

Children's Privacy

This website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete it promptly.

Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices, services, or applicable regulations. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Old School Heavy Duty Glass Ltd

513 Spring Haven Crt SE, Airdrie, Alberta, Canada

Phone: (403) 836-6352

Email: [email protected]